You don't own your Instagram or TikTok handle — but you should own your customers. SureOrder saves every buyer's phone number and order history off-platform, and runs each order with AI: message in, draft order out, payment to your own bank account, dispatch only after you confirm the money landed.
Built by HAG Ai Services for everyday African merchants.
Free 30-day pilot · No card · Store live in minutes · Your inbox stays private to you.
The real flow: transfers go straight to the merchant's own bank account. SureOrder never holds money.
You built your audience on Instagram and TikTok — but you don't own those handles. Sellers wake up banned, hacked, or shadow-limited every day, and the whole business dies with the account.
SureOrder captures every customer's phone number and full order history off-platform, in an account that belongs to you. If a platform locks you out tomorrow, you still know exactly who your customers are, what they bought, and how to reach them.
That's what an operating system means: the platforms are just doors. The business — customers, orders, money — lives with you.
Exported anytime, in one tap. It's yours.
Saved off-platform, safe from bans and hacks.
Keep your business. Message your customers and keep selling.
Every merchant gets a hosted store the moment they sign up:
sureorder.online/store/your-namePrefer forms? Every store also has a classic order form for customers who'd rather not chat.
Answers come from the FAQ the merchant writes — never made up.
Five steps from message to dispatch. AI drafts everything; you stay in control of the two things that matter — confirming the order and confirming the money.
From WhatsApp, your store chat, a YouTube comment, your TikTok bio link, SMS, a recorded call, or a walk-in — everything arrives in one inbox.
Product, quantity, variant and address pulled out of the message, stock checked, with a confidence score on every draft.
One tap to approve, or edit anything first. Opt in and AI can auto-confirm small, low-risk orders — capped (₦250,000 default), always overridable.
Your bank details are presented in the chat. The customer transfers to your account and uploads the proof; you confirm the money landed.
Dispatch stays blocked until you confirm payment. Customer-update messages are drafted for you at every step.
Wherever the order starts, it lands in the same place: AI extracts the order, checks your stock, and drafts the reply. Here's exactly what's live today — and what's next.
You get your own production WhatsApp business number — customers message it directly, no codes. AI reads every message into a draft order and drafts the reply.
A hosted, chat-first store at sureorder.online/store/your-name. Your AI assistant sells from your real catalog around the clock — plus a classic order form for customers who prefer it.
Comments on your videos flow into your inbox as orders and questions every 5 minutes. Your replies post back to YouTube.
A smart bio link (sureorder.online/t/your-name) tags every order as TikTok traffic, with campaign tracking like ?c=ramadan-promo. Paste any comment and AI turns it into an order plus a reply to paste back. No TikTok API needed.
Built in — switches on when a phone number is connected. Inbound calls are recorded and transcribed straight into your inbox.
Paste any chat, or key in a phone or walk-in order. The same AI extraction drafts the order either way.
Built and waiting on Meta's app review. Once it clears, your IG DMs land in the same inbox.
Built alongside Instagram — arrives after the same Meta review. Messenger chats will flow into the same inbox.
Instagram and Facebook DMs are fully built and ship as soon as Meta's app review completes — no rebuild, just the switch flipped.
If you sell through chats, comments, storefronts, or over the counter, you know all of these.
Customers ready to pay, lost in 200 unread messages. Now every channel lands in one inbox with the reply already drafted.
Dispatch stays locked until YOU confirm the money is in YOUR account — no more fake-alert losses.
Product, address, payment status and customer updates live on one order record — not scattered across four chats.
Excel sheets, sticky notes and screenshots in your camera roll, replaced by an order list that keeps itself.
AI checks your stock before you confirm, so you stop taking money for items you no longer have.
The dashboard shows today's sales, best channels, top customers and stock levels — without you stopping to add it up.
No. We provision a separate, production WhatsApp business number just for your store. Customers message that number directly; your personal chats are never connected or touched.
Nobody but you. Customers pay by bank transfer straight into your own bank account — SureOrder never holds, routes, or touches money. We show your saved bank details in the chat, capture the customer's transfer-proof screenshot, and keep dispatch locked until you confirm the money actually landed.
It drafts: orders from messages, replies, customer updates — even a product listing from a pasted Instagram caption. It only confirms orders on its own if you opt in, and then only small, low-risk ones under a cap you set (₦250,000 by default). You can override or switch it off anytime.
Nothing moves on the AI's word alone. Every order is a draft until you confirm it, and you can edit any detail — product, quantity, price, address — before it goes anywhere.
Live today: WhatsApp (your own business number), your hosted AI storefront, YouTube comments, TikTok via the smart bio link and comment playbook, SMS & voice once a phone number is connected, and offline/manual orders. Instagram and Facebook DMs are built and arrive after Meta's review completes.
The 30-day pilot is completely free — no card, no contract. Simple monthly pricing will be announced to pilot merchants first.
SureOrder is NDPA 2023 compliant and runs no ad trackers. Your customer data belongs to you and is exportable anytime. Read our Privacy Policy.
We're onboarding merchants across fashion, beauty, food, gadgets and services. The pilot is instant and self-serve: create your account, add your bank details and first product (AI can draft it from a pasted caption), and your store is live in minutes. Free setup help, weekly check-ins, and a direct line to the product team. No card, no contract.