Channels
Connect WhatsApp Business and Instagram. When a customer DMs you, the order shows up in your Connected Order Inbox automatically.
Demo mode. The connections below are simulated. The live SureOrder will connect through the official WhatsApp Business Platform Cloud API and the Instagram Messaging API. Pilot merchants will be assisted through the verification + Meta Business setup.
WA
WhatsApp Business
Inbound customer chats → draft orders
Phone: +2348012345678
Display name: Ada Luxe Fashion
Connected 20/05/2026, 23:09:30
IG
Instagram Messaging
DMs from posts and stories → draft orders
Handle: @adaluxe
Connected 20/05/2026, 23:09:30
Recent simulated webhook events
Last 5 inbound messages received on this account.
- Tundevia InstagramPls how does your shop work?20 May 2026, 23:11 · status: needs_clarification · 25%
- Kemi Stylevia InstagramSaw the face serum pack. I want one, please send me your account number.20 May 2026, 23:11 · status: needs_clarification · 57%
- View draft →Blessing N.via InstagramHi! I love the Ankara two-piece on your latest post. I want a size M, delivery to Yaba.20 May 2026, 23:11 · status: drafted · 77%
- Funkevia WhatsAppHi, I saw your story. How much for the gown?20 May 2026, 23:11 · status: needs_clarification · 57%
- Chinedu O.via WhatsAppI want the iPhone 13 pouch, blue color, 2 pieces. Send your account details please.20 May 2026, 23:11 · status: needs_clarification · 65%